Marick F. Masters is a senior partner with AIM Consulting. He is also a Professor of Business Administration and of Public and International Affairs at the University of Pittsburgh, where he directs the Center on Conflict Resolution and Negotiation. Dr. Masters has had extensive administrative, consulting, and business experience. He has published two books, "Unions at the Crossroads" and "The Complete Guide to Conflict Resolution in the Workplace," with Albright, and more than 100 articles in such journals as Harvard Business Review, HR Magazine, Perspectives at Work, Public Personnel Management, and Public Administration Review. At the University of Pittsburgh, he has served as Associate Dean, Director of MBA Programs, and Interest Group Coordinator. Dr. Masters belongs to numerous professional associations, and serves on the leadership council of the Workplace Section of the Association for Conflict Resolution. He was the editor of the Workplace Section's newsletter and is a columnist ("Point-Counterpoint") for the Pittsburgh Business Times. His areas of expertise are negotiations, conflict resolution, labor-management relations, and human resource management. Dr. Masters worked with President Clinton's National Partnership Council on a major project to improve labor-management relations in the federal government as part of the reinventing government program. He is a frequent keynote speaker and media commentator and has been quoted in the Wall Street Journal, New York Times, and Business Week. Dr. Masters has designed and administered several executive education programs and teaches frequently in executive programs. He is also a former candidate for the United States Congress.