Analyze the competitive environment, factors of competition and how the organization is positioned in the marketplace. The process of developing a mission statement; a summary of your company/organization’s purpose and what it values. Identifying and analyzing stakeholder’s needs and expectations. Determining the measurable results, as observed from the stakeholder’s perspective, as the organization is accomplishing its vision. What must the organization do right or manage well to achieve its outcomes. Creating objectives and goals that the company will strive to achieve in support of its vision and outcomes. The process of creating and executing a detailed plan for accomplishing the goals that have been set. Within specific guidelines, tracking how strategic projects are progressing towards completion and modifying the plan where necessary. Development of a balanced interrelated set of metrics to support the creation of an executive dashboard for managing the performance.